Account & Data Deletion

Last updated: September 6, 2026

You can request deletion of your ReadyUp account and associated personal data at any time. This page explains how to request deletion and what happens to your data afterward.

How to Request Deletion

Send an email to sales@xigmapro.com from the email address registered on your ReadyUp account, with the subject line "Account Deletion Request". Please include your registered name and email address so we can locate your account.

What Gets Deleted

Once we verify your request, we will delete:

• Your profile information (name, email, graduation year, degree, branch, target companies, profile photo)
• Your practice session, timed test, and daily challenge history
• Your derived performance data (accuracy, speed, skill mastery, readiness score, streaks) used by ReadyUp Intelligence
• Your leaderboard entries and login credentials

What May Be Retained

We may retain a limited amount of information after deletion where necessary:

• Aggregated, de-identified statistics (e.g. overall question difficulty or accuracy trends) that no longer identify you personally, used to improve question quality for all users
• Records we are required to keep to comply with applicable law, resolve disputes, or enforce our agreements
• Basic transaction records, if you made any payments, as required for accounting and legal purposes

Timeline

We aim to complete verified deletion requests within 30 days. You will receive a confirmation email once your account and personal data have been deleted.

Questions

If you have questions about this process or your data, contact us at sales@xigmapro.com. See also our Privacy Policy for more on how we handle your data.